Privacy Policy

Mikis Grind Coffee (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and purchase our products.

1. Information We Collect

We may collect the following information when you use our site:

• Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order.
• Account Information: If you create an account, login details and preferences.
• Browsing Data: IP address, browser type, device information, and usage statistics via cookies and analytics tools.

2. How We Use Your Information

We use your information to:

• Process and deliver orders.
• Communicate with you about your purchase, account, or support requests.
• Send marketing emails if you subscribe (you may opt out anytime).
• Improve our website, services, and product offerings.
• Comply with legal or regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal data. We may share information with:

• Payment processors to complete transactions securely.
• Shipping providers to deliver your orders.
• Service providers (e.g., website hosting, analytics) who help us operate the site.
  All third parties are required to keep your information secure and use it only for agreed purposes.

4. Cookies & Tracking

Our website uses cookies to enhance your browsing experience, remember preferences, and analyse site performance. You can disable cookies in your browser settings, but some features may not work properly.

5. Data Security

We take reasonable measures to protect your personal data from loss, misuse, or unauthorised access. However, no online system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request corrections or updates.
• Request deletion of your information (except where legally required to retain it).
• Opt out of marketing communications.

To exercise your rights, please contact us at info@mikisgrindcoffee.co.za

7. Children’s Privacy

Our website is not directed at individuals under the age of 18, and we do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

9. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Mikis Grind Coffee
Email: info@mikisgrindcoffee.co.za
Phone: (083) 986 4130